More Onsite Services

HUBERLAB. Support

Longevity through service

 

HUBERLAB. offers an extensive customer support package Longevity through service with the objective of increasing the reliability of your equipment in the long-term. We will provide instant support in the event of equipment failure. Maintenance contracts increase the service life of your equipment.

Installation & Commissioning on site

 

 

The HUBERLAB. Delivery Service will delivery your equipment to the venue of its use. Upon request, expert installation and commissioning will be conducted on site.

Qualifications and validations

 

 

Together with their partners, HUBERLAB. offers a comprehensive SCS-accredited service qualification (IQ, OQ, PQ) and validation programme on site.

Fast and cost-effective calibrations

 

 

Pipettes and all brands of laboratory equipment are calibrated and returned to you in fast and cost-effective manner.

User training

 

 

HUBERLAB. conducts training sessions upon request for equipment users within the scope of trial use before purchase or after commissioning of a laboratory device. Depending on the application’s complexity, training sessions are conducted in cooperation with the manufacturers.

Support during failures

 

 

In the event of failures, you will be provided with the greatest flexible support possible. You will be supported immediately or receive a return call as soon as possible. If your equipment should fail, you will be provided with a replacement device upon request for the repair period of your own device.

Repair service for laboratory equipment

 

 

HUBERLAB. quickly and cost-effectively repairs all brands of laboratory equipment with original spare parts. Warranty repairs are conducted by the manufacturer.
Let HUBERLAB. know if your equipment fails or if it needs a service.  Complete the clearance certificate. The Logistics Team will promptly collect the repairable equipment after receipt of the clearance certificate.  HUBERLAB. will create a well-founded cost estimate.

Glass repairs in safe hands

 

 

Send or hand over your glass repairs to our Logistics Team and you will be returned your laboratory glass ware in repaired condition.  Inform HUBERLAB. of your requirements or request a non-binding cost estimate from [email protected].

Cost-effective cartridge regeneration

 

 

HUBERLAB. regenerates ion exchanger cartridges in-house and at low cost. Our own delivery service guarantees prompt collection and delivery of the cartridges.

>  Regeneration service

Everything from a single source

 

 

HUBERLAB. offers the all-included service package for all of your laboratory requirements.

 

> One Stop. One Shop.

Well advised at HUBERLAB.

 

 

Our qualified employees support you during product selection, with technical documentation, by following up your order and delivery and with obliging problem solutions in the event of any reclamations.

Innovative solutions - “Boost your science”

 

 

Upon request, the HUBERLAB. Team of Experts will check the efficiency, economics and conformity of your products and processes. With the help of the consultants, you will achieve savings through innovative solution approaches and more cost-effective brand products. The product specialists for life science, laboratory devices, work safety, chemicals, microbiology, e-Business and compliance will optimize your processes together with you.

 

The HUBERLAB. Team of Experts is looking forward to your enquiry [email protected] or +41 61 717 99 77 – with the key word “boost your science”

After-Sales Service

 

 

Expertise after purchase

Naturally, HUBERLAB. employees will also support you after your purchase. They will answer any questions you may have regarding specifications, applications, performance and quality. If possible, the HUBERLAB. Team will gladly provide you with certificates, technical drawing and operating instructions. Your questions regarding product compliance will be expertly answered.

 

The HUBERLAB. service staff will be pleased to accept your enquiry: [email protected].

Top-notch technology

 

 

HUBERLAB. is there for you when it comes to the installation, commissioning, calibration, validation, maintenance and repair of laboratory devices & glass ware, original spare parts and regeneration services. The return options from HUBERLAB. relieve you of your wastes.

> Technical support

 

 

Services at a glance

    ► Installation and commissioning on site

The HUBERLAB. Delivery Service will delivery your equipment to the venue of its use. Upon request, expert installation and commissioning will be conducted on site.

    ► Qualifications and validations

Together with their partners, we offer a comprehensive SCS-accredited service qualification (IQ, OQ, PQ) and validation programme on site.

    ► Calibrations

Pipettes and all brands of laboratory equipment are calibrated and returned to you in fast and cost-effective manner.

    ► User training

We conduct training sessions upon request for equipment users within the scope of trial use before purchase or after commissioning of a laboratory device. Depending on the application’s complexity, training sessions are conducted in cooperation with the manufacturers.

    ► Stock management

The HUBERLAB. Team supplies your warehouse with supplies on site and serves end users up to the point of use. We manage your warehouse with system on site and offer you an unbeatable additional benefit.

    ► Help

In the event of failures, you will be provided with the greatest flexible support possible. You will be supported immediately or receive a return call as soon as possible. If your equipment should fail, you will be provided with a replacement device upon request for the repair period of your own device.

    ► Repair and regeneration service

Laboratory equipment

HUBERLAB. quickly and cost-effectively repairs all brands of laboratory equipment with original spare parts. Warranty repairs are conducted by the manufacturer. Let HUBERLAB. know if your equipment fails or if it needs a service. Complete the document of compliance. The Logistics Team will promptly collect the repairable equipment after receipt of the clearance certificate. HUBERLAB. will create a well-founded cost estimate.

Glass

Send or hand over your glass repairs to our Logistics Team and you will be returned your laboratory glass ware in repaired condition. Inform us of your requirements or request a non-binding cost estimate

Regenerate cartridges

We regenerate ion exchanger cartridges in-house and at low cost. Our own delivery service guarantees prompt collection and delivery of the cartridges.